Security Installation Manager

in Livermore, CA

Security Installation Manager Job

Job Description Job Attributes+

  • Job ID


  • Req #


  • Job Location

    Livermore, CA 94550, US

  • Job Category

    Security Technology Services

  • Job Type

    Full Time

When you join Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities.

Allied Universal® Technology Services is looking to hire an Installation Manager. The Installation Manager manages the overall execution and performance of the field installation staff, to include Application Engineers, Install Technicians, Project Managers and Superintendents . Ensures branch goals and objectives are met. Goals and objectives are aligned with the Branch in terms of supervising employees to ensure schedules are maintained and projects proceed according to plans, job specifications and cost estimates. Installation Manager will work in accordance with the organization’s office policies and procedures, keeping in mind the overall core values of Allied Universal Technology Services.

Essential Functions and Responsibilities:

  • Supervises the activities and performance of all project management, system installation and commissioning employees for installed work
  • Provides technical support, expertise, leadership and accountability for installed projects in assigned geographic area or location
  • Plans, organizes, directs and controls all installation and engineering activities
  • Hiring, recruiting, retention, utilization and training needs for operations installation staff
  • Builds and maintains an effective operations organization committed to customer and employee satisfaction and profitable growth
  • Establishes goals and development plans for all direct reports
  • Evaluates employee performance and works with general manager on salary management
  • Supervise performance of field installation staff and responds to escalated issues in field
  • Communicate with management directives to field staff and ensure compliance (WFS, Safety, etc.)
  • Collaborate with other Installation Managers and Director of Install to plan, schedule and share resources in Region
  • Works with operations team and attends meetings for Sales-to-Ops and Install-to-Service turnovers.
  • Reviews and approves proposals for new project(s), as well as assign project manager to project(s)
  • Oversees installation delivery and COSC/COFS completion
  • Manage installation, forecast revenue and control slip on all projects
  • Site Visits to ensure QC of various projects; ensure conformance to client specifications and company requirements
  • Follows up on customer satisfaction issues and drives resolution
  • Engage company resources to resolve customer issues outside of project scope
  • Promotes the securing of change orders
  • Onsite support & guidance for newer technical staff
  • Ensure successful transition of project from Ops to Service, in providing project folders for project close-out process
  • Assist Program Managers with achieving customer satisfaction and revenue targets
  • Works with operations teams with MPC process
  • Serves as safety champion for responsible branch(s). Ensure reports, incidents, workers’ compensation (injury) reports, OSHA logs are funneled to the proper personnel and are up-to-date and complete

Knowledge, Skills and Requirements

  • High School Degree or equivalent required, Bachelor degree preferred
  • 5 – 7 years of experience in Engineering or Project Management (techniques & tools)
  • Possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

  • Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to apply and hold license once in position
  • Experience with any or all of the following preferred: Software House, Lenel, Open Options, AMAG, S2, Bravo, Milestone, Exact and ONSSI
  • Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
  • Ability to travel to job-sites as needed (overnight travel maybe required for work at remote site projects, meetings, and/or training)
  • Ability to establish and maintain effective working relationships with both internal and external customers
  • Must be able to manage multiple tasks while meeting strict deadlines
  • Must be detail-oriented and organized
  • Strong, planning and reporting skills
  • Possess excellent verbal, written communication and follow-up skills
  • Strong analytical and decision making abilities
  • Self-motivated with the ability to motivate and influence others

Pay rate: $130,000-$150,000

Additional Information

Who We Are

Men and women who have served in the military are an integral part of Allied Universal and we salute our veterans and extend gratitude for your service.

Military service members are often on the front lines, sacrificing everything to protect our freedom. And at Allied Universal, these unsung heroes help do their part to serve, secure and care for the people and businesses in every corner of our communities.

When they join our ranks, they bring with them leadership attributes, significant life experiences and military core values that are a perfect fit to be successful among a large security force, helping to make a difference in our communities.

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