Regional Human Resources Manager

in Los Angeles, CA

Regional Human Resources Manager Job

Job Description Job Attributes+

  • Job ID

    939639

  • Req #

    2022-939639

  • Job Location

    Los Angeles, CA 90001, US

  • Job Category

    Human Resources

  • Job Type

    Full Time

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!

Allied Universal is looking to hire a Regional Human Resources Manager. This position is responsible for employee relations, employment compliance, unemployment claims, and monitoring of employment status for the employees of that designated area. With a focus on investigations, manager and supervisor training, and compliance. This position will ensure all recruitment processes, practices, compliance, technology, and tools are used in the field to maintain stated region goals pertaining to non-billable overtime (NBOT), Security Officer Turnover, and Account Manager Turnover.

RESPONSIBILITIES:  

  • Investigation of, response to, and documentation of employee complaints, including potential legal issues, EEOC charges, and focus groups.
  • Monitoring of NBOT; Working with Recruiters in finding proactive solutions in staffing positions.
  • Monitoring and assuring compliance in hiring practices, personnel documentation, and other compliance items (e.g. licensing, performance evaluations, LDW report, etc.).
  • Training of account managers and supervisors in employee relations, positive employment practices, and avoidance of legal issues.
  • Monitoring of employee terminations, assessment of documentation supporting terminations, and responses to the Department of Labor for unemployment claims.
  • Participation in employee retention and human capital management activities.
  • Coach Managers, HR designees, and others who have HR responsibilities within a branch office.
  • Oversee employee relations and claims management activities throughout the designated area, assuring that investigations are handled and documented appropriate to negating a lawsuit.
  • Support the Regional HR Director and Legal team on sensitive investigations.
  • Assure compliance with programs are being appropriately administered regarding licensing, I-9s, leaves of absences, vacations, personnel file maintenance, status changes, performance evaluations, terminations, etc.
  • Develop, in conjunction with Branch Manager/ General Manager and HR Director, plans to reduce overtime and turnover

OTHER RESPONSIBILITIES:  

  • Assist in development of managers through training on labor law, ER processes, and skills. Help Managers write development programs for managers with performance issues.
  • Improve work environment and employee relations through effective customer service and various measures, including complaint investigation, grievance resolution, focus groups, etc., as appropriate to the situation and the Concern Resolution Policy.
  • Ensure that corporate policies are appropriately enforced and implemented.
  • Assure that appropriate information is communicated with and to the Managers and the Regional HR Director.
  • Travel regularly throughout designated area to interact with and gain confidence of district support and operations personnel, and to investigate particularly serious allegations. 

QUALIFICATIONS:  

  • Bachelor’s Degree in Human Resources or Business Administration with a minimum of 2 years of HR Generalist experience.
  • PHR Certification preferred, but not required.
  • Supervisory experience.
  • Ability to train and explain to managers the basics in employment law for better understanding and supervisory ability.
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
  • Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence.  Must be able to work overtime as needed.
  • Possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

  • Professional, articulate and able to use good independent judgment and discretion.
  • Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required. 

Pay: $88,000 per year plus bonus, auto allowance, gas card and more

Additional Information

Who We Are

Men and women who have served in the military are an integral part of Allied Universal and we salute our veterans and extend gratitude for your service.

Military service members are often on the front lines, sacrificing everything to protect our freedom. And at Allied Universal, these unsung heroes help do their part to serve, secure and care for the people and businesses in every corner of our communities.

When they join our ranks, they bring with them leadership attributes, significant life experiences and military core values that are a perfect fit to be successful among a large security force, helping to make a difference in our communities.

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