Customer Service Rep

in Jupiter, FL

Customer Service Rep Job

Job Description Job Attributes+

  • Job ID

    817754

  • Req #

    2022-817754

  • Job Location

    Jupiter, FL 33458, US

  • Job Category

    Administrative

  • Job Type

    Full Time

Deposita(TM), an Allied Universal® Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. Join our team today!

Deposita(TM), an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a high-energy, customer-obsessed team and plays a pivotal role in providing the highest quality customer experience to our customers.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Duties necessary to meet the minimum requirements of the position. Other duties may be assigned.

  • Identify customers' needs, clarify information, provide direct support or guidance toward to resolution
  • Tackle a variety of problems in technical systems with skill and accuracy
  • Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level

BASIC QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or experience required in order to be hired.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Formal Education, Licenses, and Certifications Required:
    • High school diploma or equivalent
  • Type and Length of Specific Experience Required:
    • Work history must demonstrate each of the following:
      • Strong understanding of customer service and customer relations
      • Highly motivation and strong desire to learn
      • Ability to exercise good judgment and decision-making
      • Strong communication skills

Additional Information

Who We Are

Men and women who have served in the military are an integral part of Allied Universal and we salute our veterans and extend gratitude for your service.

Military service members are often on the front lines, sacrificing everything to protect our freedom. And at Allied Universal, these unsung heroes help do their part to serve, secure and care for the people and businesses in every corner of our communities.

When they join our ranks, they bring with them leadership attributes, significant life experiences and military core values that are a perfect fit to be successful among a large security force, helping to make a difference in our communities.

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